Terms and conditions

These Terms and Conditions ("Terms") govern your access to and use of the services, products and websites made available by Oxibet Casino (the "Company", "we", "us" or "our"). By registering, depositing, playing or otherwise using our services you accept and agree to be bound by these Terms. If you do not agree to these Terms, do not use our services.

1. Legal Status

1.1 License Number

Oxibet Casino operates under a master e‑gaming sublicense commonly referenced as "Curaçao eGaming 8048/JAZ", which permits remote casino and sportsbook operations for international customers.

1.2 Issuing Authority

The licence is issued and supervised by the Curaçao eGaming authority under the relevant government framework. The licence subjects games and operational procedures to the regulator's baseline compliance requirements.

1.3 Jurisdiction

Our services are provided across multiple cross‑border markets. Availability of particular products or features may vary by jurisdiction and will be subject to local laws and applicable regulatory restrictions.

1.4 Allowed to Operate in Canada

Oxibet Casino offers services to players in Canada under an offshore model where local law permits play on foreign‑licensed sites. Canadian players acknowledge they are using a service regulated outside Canada and accept the legal consequences of that model.

2. Registration and Login Process

2.1 Step-by-Step Process

To register, visit our site and complete the registration form with a valid email, password, preferred currency (CAD is recommended for Canadian users), full name and date of birth. You must accept these Terms and confirm you meet the minimum legal age. You will be required to verify your email or mobile number. Once verified you may log in, configure responsible gambling settings, and make deposits in accordance with the cashier instructions.

2.2 Is KYC/ID Verification Required

KYC/ID verification is required before processing certain withdrawals and at other times as part of our compliance obligations. Typical documents requested include a government‑issued photo ID, proof of address (utility bill or bank statement) and, where applicable, evidence of payment method ownership.

2.3 Time to Activate Account

Account activation is normally immediate upon completion of registration and verification of email or SMS. KYC review for withdrawals is typically completed within a few hours to 24 hours, subject to document quality and volume of requests.

2.4 Terms of registrations (minimum age, one account per user, and restricted countries)

Registration is permitted only for individuals at least 18 years of age or older where higher local age limits apply. Only one account per person, household, IP address or device is permitted. Accounts may be closed if duplicates are detected. Persons resident in restricted or sanctioned jurisdictions are not permitted to register or use our services. You must declare that you are not resident in a restricted jurisdiction at registration.

3. Games and Software Providers

3.1 Top Games

Oxibet Casino offers a library of popular slot and live games commonly available to international players. Titles include widely recognised slot and live dealer formats. Game availability varies by session, jurisdiction and provider agreements.

3.2 Software Providers

Games are supplied by a mix of third‑party studios. Providers used on the platform include recognised industry studios. Each provider remains responsible for the design and operation of its games subject to its own certifications and audits.

3.3 Total Game Count

The number of available games fluctuates as new titles are added and others removed. The aggregate library typically ranges in the low thousands across slots, jackpots, live dealer games, RNG table games and speciality products.

3.4 Game Categories

Game categories include online slots (including feature‑buy and Megaways titles), progressive and fixed jackpots, RNG and live table games (roulette, blackjack, baccarat), video poker and instant‑win games such as scratch cards and keno.

3.5 Provider Licensing & Provably Fair

Game fairness relies on RNG engines and provider certifications. Major suppliers are independently tested by recognised laboratories. Oxibet Casino does not represent that games use blockchain "provably fair" algorithms; instead fairness is ensured through provider audits and applicable testing certificates.

4. Bonuses and Promotions

4.1 Welcome Bonus (Amount, % Match, Free Spins)

We may offer a CAD‑friendly welcome package such as a 100% match up to 500 CAD plus up to 100 free spins on selected slots. Specific bonus amounts and free spin allocations are set out in the promotion terms and may change from time to time.

4.2 Welcome offers specific to Canada

Where marketed to Canadian players, bonuses and free spin winnings are typically denominated in CAD. Regional or time‑limited Canadian offers may be made available in accordance with these Terms and any applicable local requirements.

4.3 Process of activation for Welcome Bonus

To claim a welcome or promotional offer you must register, select the qualifying currency, and make the required minimum deposit. Some promotions require entry of a promo code or an opt‑in via the promotions area. All activation instructions are set out in the relevant promotion rules.

4.4 Wagering Requirements

Promotional funds and free spin winnings are subject to wagering requirements as specified in the promotion terms. Typical wagering requirements range from 25x to 40x dependent on the offer. Contribution rates for different game types vary and are detailed in the bonus terms.

4.5 Time Limits

Promotional credits and free spins are subject to expiry periods stated in the promotional terms. Wagering not completed within the stated timeframe will result in forfeiture of remaining bonus funds and associated winnings, subject to these Terms.

4.6 Recurring Promotions

We may run recurring promotions for returning players, such as reload bonuses, tournaments and cashback offers. Eligibility, minimum deposits and wagering requirements for such promotions are set out in each promotion’s specific terms.

4.7 Cashback Offers

Cashback promotions, where offered, are calculated on net losses over a defined period and credited according to the stated rules. Cashback may be credited as bonus funds subject to wagering or as withdrawable cash depending on the promotion tier and terms.

4.8 Reload Bonuses (list any available)

Reload bonuses may be offered periodically. Each reload promotion will specify the percentage, maximum bonus amount, qualifying deposit amounts and any required promo code. Standard wagering conditions applicable to bonuses apply to reload offers unless otherwise stated.

4.9 Free Spins Bonuses

Free spin promotions specify the game(s) on which spins may be used, the spin value, expiration period and any winning caps. Winnings from free spins are typically subject to wagering requirements and maximum cashout limits as set out in the promotion terms.

4.10 General Bonus Terms and Conditions

Only one welcome package is permitted per person, household, IP address or device. Real‑money bets placed before claiming a bonus may affect bonus eligibility. Maximum bet limits while wagering bonus funds apply and are detailed in the promotion terms. We reserve the right to withhold bonuses, void winnings or close accounts where bonus abuse, fraud, collusion or the use of prohibited strategies is detected.

5. VIP and/or Loyalty Program

5.1 VIP Tiers and Rewards

We may operate a multi‑tier loyalty programme with progressively enhanced benefits at higher tiers. Benefits may include higher withdrawal limits, personalised offers and other privileges. Specific benefits and eligibility criteria are defined in the loyalty programme terms.

5.2 How to Qualify

Qualification to loyalty tiers is generally automatic and based on cumulative wagering or deposits. Upper tiers may be awarded by invitation at our discretion. Points accrual rates, qualifying activity and maintenance criteria are set out in the loyalty programme rules.

5.3 Loyalty Program Description

Points are accrued through real‑money wagering and can be exchanged for rewards in accordance with the published conversion rates and catalogue. Points have no monetary value until converted under the programme rules.

5.4 Loyalty Program Rules

Loyalty points cannot be transferred between accounts and may expire after periods of inactivity. Conversion rates and any wagering requirements attached to converted rewards are specified in the loyalty programme terms. We reserve the right to amend the programme or revoke points for suspected abuse.

6. Payment Methods and Banking Terms

6.1 Deposit Methods (Min/Max, Processing Times, Fees)

Deposits may be made using the payment methods displayed in the cashier. Minimum and maximum deposit amounts vary by method. Deposits are generally processed instantly. We do not typically charge deposit fees, but third‑party or network fees may apply and are the responsibility of the player.

6.2 Withdrawal Methods (Min/Max, Processing Times, Fees)

Withdrawals are processed in accordance with our cashier options and available methods. Minimum and maximum withdrawal amounts and processing times vary by method and by player status. E‑wallet and crypto withdrawals are typically faster; card and bank transfers may take multiple business days. Any third‑party fees may be passed on to the player where applicable.

6.3 Currency, Geo‑availability, and Crypto

Players may select a primary account currency where permitted; Canadian players are encouraged to select CAD to avoid foreign exchange conversions. We may support cryptocurrencies for deposits and withdrawals; crypto transactions are subject to network confirmations and market volatility. Not all currencies and payment methods are available in all jurisdictions.

7. Key Terms and Conditions

7.1 Bonus Terms (Wagering, Max Bet, Game Restrictions)

Promotional funds are subject to wagering, contribution rates and maximum bet limits while wagering. Certain games may be excluded or contribute at reduced rates toward wagering requirements. Violation of bonus rules may result in forfeiture of bonus funds and winnings.

7.2 Deposit Limits

Minimum deposit amounts are displayed in the cashier. Players may set personal deposit limits (daily, weekly, monthly) via their account as part of our responsible gambling tools. We may also impose operator limits for compliance or risk reasons.

7.3 Withdrawal Limits

Standard withdrawal limits apply and may be increased or decreased based on player status, VIP level or regulatory requirements. Large wins may be paid in instalments in accordance with the limits disclosed in the cashier. KYC verification must be completed before significant withdrawals are processed.

7.4 Account Restrictions

We may restrict, suspend or close accounts for suspected fraud, collusion, money laundering, chargebacks, bonus abuse, or breach of these Terms. Restricted accounts will be managed in accordance with applicable laws and regulatory obligations. Players from sanctioned or restricted countries are not permitted to use our services.

8. Mobile and Technical Features

8.1 App Availability (iOS/Android)

Where provided, a native Android application or alternative installable web application may be available. Mobile app availability varies by platform and geographic region. Users must only download apps from trusted sources and accept the device permissions required for app operation.

8.2 Mobile Browser Optimization

The website is optimised for mobile browsers and supports core account management, deposits, withdrawals and gameplay via modern HTML5 technology. Performance and feature parity may vary by device and browser.

8.3 User Experience and Speed on Mobile

We design mobile interfaces to be responsive and efficient across common devices. Actual performance depends on network quality, device capability and third‑party provider stream performance for live games.

8.4 Process of registration on mobile

Mobile registration follows the same process as desktop: complete the sign‑up form, confirm contact details via email or SMS, select currency (CAD where applicable), and set optional deposit limits prior to funding the account.

8.5 Biometrics, Live Casino, and Ratings

Where supported by device and app, biometric authentication (such as fingerprint or Face ID) may be offered as an optional convenience feature. Live casino streams and mobile‑friendly game clients are provided subject to provider availability and device capability.

9. Security and Fair Play

9.1 SSL & Encryption Standards

We protect transmission of personal and financial information using standard encryption technologies and secure communications protocols. Access to account services requires authentication by credentials you set and maintain.

9.2 RNG & Game Fairness (Auditors like eCogra/iTech Labs)

Random number generation and game fairness are provided by third‑party game suppliers and are subject to their respective testing and certification regimes. Copies of provider test certificates, where available, are held by the suppliers and govern game RTP and randomness.

9.3 Customer Support (Channels, Response Time)

Customer support is available via live chat and email. Response times vary by channel; live chat typically provides the fastest response and email responses are ordinarily answered within business hours. For support enquiries contact: [email protected].

9.4 Support Availability (Hours, Languages)

Support is provided in English and may be available in additional languages depending on operational resources. Availability is communicated via the support channels and may change during peak periods or for maintenance.

9.5 DDoS Protection and Firewalls

We employ commercially reasonable technical and organisational measures to protect systems and customer data from unauthorised access and distributed denial‑of‑service attacks, including the use of firewalls and network protection services.

10. Responsible Gambling Features

10.1 Tools (Deposit Limits, Time-Outs, Self-Exclusion)

Oxibet Casino provides responsible gambling tools including deposit limits, loss limits, wagering limits, time‑outs and self‑exclusion options. These controls are accessible via your account settings and can be adjusted in accordance with the published procedures.

10.2 Session Reminders and Reality Checks

Session reminders and reality checks may be offered to show time spent and net results. Players are encouraged to use these features to manage session length and spending.

10.3 Links to Support Organizations

We provide information and signposting to independent support organisations for problem gambling. Players seeking assistance are encouraged to contact professional services and local helplines. For support information contact [email protected] for guidance on available resources.

10.4 Differences from Canada-specific standards

Oxibet Casino operates under international licensing and its responsible gambling tools are internal to the platform. These tools are not integrated with province‑wide self‑exclusion schemes operated by Canadian provincial regulators. Canadian players should consider both our tools and any applicable local programmes when managing play.

11. Advantages and Disadvantages

11.1 Pros

Oxibet Casino provides access to a wide selection of third‑party games, supports CAD accounts and offers multiple payment options including fiat and cryptocurrencies where available. Loyalty benefits and promotional programmes may be offered to regular players.

11.2 Cons

As an offshore‑regulated operator, the protections and dispute resolution mechanisms differ from those provided by Canadian provincial regulators. Processing times for certain payment methods may vary and internal self‑exclusion tools do not integrate with provincial exclusion databases.

12. General Casino Information

12.1 Year Founded

Oxibet Casino is a contemporary online gaming brand established in the 2020s. Specific founding details are available on request where required for regulatory or verification purposes.

12.2 Operator/Parent Company

Oxibet Casino is operated by a private entity working under the licence framework stated above. Specific corporate registration details are not included in these Terms; regulatory and compliance information is made available to relevant authorities upon request.

12.3 Supported Languages

The platform supports English and may support additional languages depending on market and localisation decisions. Canadian players may use the English interface for registration and account management.

12.4 Accepted Countries

Oxibet Casino accepts players from jurisdictions where play with a foreign‑licensed operator is permitted. Acceptance is determined during registration and may be subject to IP checks, residence verification and other compliance measures.

12.5 Restricted Countries

Players resident in restricted jurisdictions, sanctioned countries or other locations where online gambling with our licence is prohibited are not permitted to open or maintain accounts. A restricted countries list is published in our Terms and updated as required.

12.6 Short brand description

Oxibet Casino is an international online casino operator offering a multi‑provider game lobby, CAD‑compatible payment options and promotional programmes. Services are provided in accordance with the applicable licence and these Terms.

Additional legal provisions

These Terms constitute the entire agreement between you and Oxibet Casino regarding use of our services. We may amend these Terms at any time; material changes will be notified in accordance with applicable laws. All claims must be submitted in writing to [email protected]. To the fullest extent permitted by law, Oxibet Casino's liability is limited as set out in these Terms. If any provision is found invalid or unenforceable, the remaining provisions remain in full force. Force majeure excuses performance for events beyond reasonable control.

If you have questions regarding these Terms or require assistance, contact our support team at [email protected].